Privacy Policy

This Privacy Policy describes how studioack.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at info@studioack.co.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” See the sections below for more information about what Personal Information we collect and why.

Device Information

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, or similar technologies.

Disclosure for a business purpose: Shared with our processor Shopify and with analytics, advertising, and technology service providers as described in this policy.

Personal Information collected: Version of web browser, IP address, time zone, cookie information, what websites or products you view, search terms, referring pages, and how you interact with the Site.

Order Information

Purpose of collection: To provide products or services to fulfill our contract with you, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services in line with the preferences you have shared with us.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processor Shopify and other service providers necessary to process and fulfill your order.

Personal Information collected: Name, billing address, shipping address, payment information, email address, phone number, and order information.

Customer Support Information

Purpose of collection: To provide customer support and communicate regarding orders or inquiries.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with Shopify and other service providers as necessary to provide customer support.

Personal Information collected: Name, email address, order details, and any information voluntarily submitted through customer service communications.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, operate the Site, fulfill our contracts with you, analyze Site activity, and conduct advertising and marketing, as described below.

For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:

https://www.shopify.com/legal/privacy

We use Google Analytics to help us understand how customers use the Site.

We use Shopify Email to send marketing emails regarding new products, promotions, updates, or special offers if you choose to subscribe to our mailing list. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Some products or services may involve the use of third-party platforms such as Canva or Google Sheets. Information submitted through these platforms may also be subject to the respective platform’s privacy policies and terms of use.

We may use advertising and analytics technologies provided by platforms such as Pinterest and Meta to better understand customer interactions with our Site, measure advertising performance, and deliver relevant advertisements across third-party platforms.

Pinterest Advertising and Measurement

We use Pinterest advertising and measurement services, including the Pinterest Tag, Pinterest Conversions API, and enhanced matching features.

These technologies may collect information about your device and your activity on the Site, including pages and products viewed, searches performed, items added to your cart, checkout activity, purchases, and interactions with advertisements.

When enhanced matching is enabled, certain information that you provide to us, such as your email address, name, phone number, or location information, may be converted into a hashed value and shared with Pinterest.

Hashing is a process that transforms information into a coded value before it is transmitted. Pinterest may use this information to associate activity on our Site with Pinterest accounts, measure advertising performance, create or improve advertising audiences, and deliver more relevant advertisements.

Depending on your location, consent choices, and applicable law, Pinterest may use cookies, local storage, browser-based technologies, server-side technologies, or similar technologies for these purposes.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information that we receive, or otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

For example, we use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may share information about your use of the Site, your purchases, and your interactions with advertisements on other websites with our advertising partners and advertising platforms, including Pinterest and Meta.

We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies, pixels, tags, local storage, server-side technologies, or similar technologies.

For more information about targeted advertising, you can visit the Network Advertising Initiative’s educational page:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by visiting:

Facebook:

https://www.facebook.com/settings/?tab=ads

Google:

https://www.google.com/settings/ads/anonymous

Bing:

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some targeted advertising services by visiting the Digital Advertising Alliance’s opt-out portal:

https://optout.aboutads.info/

Additional privacy choices may be available through the cookie banner or privacy settings displayed on the Site, depending on your location.

Depending on your location, you may also have the right to opt out of the sale or sharing of your Personal Information or the processing of your Personal Information for targeted advertising. You can exercise this right by visiting our Data Sharing Opt-Out Page through the “Your Privacy Choices” link in the footer of our Site.

Using Personal Information

We use your Personal Information to provide our services to you, including:

• Offering products for sale
• Processing payments
• Fulfilling orders
• Providing customer support
• Communicating with you
• Preventing fraud and protecting the security of the Site
• Analyzing and improving the Site
• Measuring the performance of our advertising
• Providing relevant advertisements
• Keeping you up to date on products, services, promotions, and offers if you choose to subscribe to marketing communications

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, subject to any legal, accounting, tax, fraud-prevention, dispute-resolution, or other obligations that may require or permit us to retain certain information.

Automatic Decision-Making

If you are a resident of the European Economic Area, you may have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making produces legal effects or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify may use limited automated decision-making to prevent fraud. This processing does not generally produce a legal or otherwise significant effect.

Services that may include elements of automated decision-making include:

• Temporary blocking of IP addresses associated with repeated failed transactions
• Temporary blocking of credit cards associated with blocked IP addresses

Cookies and Similar Technologies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site.

We use cookies to improve your browsing experience, remember your preferences, provide analytics, support the operation and security of the Site, and support advertising and marketing efforts.

We and our advertising and analytics partners, including Pinterest, Meta, Google, and Shopify, may use cookies, pixels, tags, web beacons, local storage, server-side technologies, and similar technologies to:

• Measure Site activity
• Understand how visitors use the Site
• Remember visitor preferences
• Measure the effectiveness of advertising
• Attribute purchases or other actions to advertising campaigns
• Create advertising audiences
• Provide more relevant advertising

Where required by applicable law, non-essential advertising and analytics technologies are used only after you have provided the applicable consent.

You may be able to accept, reject, or manage certain cookies and similar technologies through the cookie banner or privacy settings provided on the Site.

Most browsers automatically accept cookies, but you can also choose whether to accept cookies through your browser settings. Blocking or removing cookies may negatively affect your experience, and some features of the Site may not function properly.

For more information about cookies, visit:

https://www.allaboutcookies.org/

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not currently alter our data collection and usage practices when we detect such a signal from your browser.

You may still use the privacy controls, cookie settings, and opt-out tools described in this policy.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, regulatory, or other reasons.

When we update this Privacy Policy, we may revise the “Last updated” date shown below.

Complaints

If you would like to make a complaint, please contact us by email at info@studioack.co.

If you are not satisfied with our response to your complaint, you may have the right to contact your local data protection authority or another applicable regulatory authority.

Last updated: July 2026